In this area, we manage and implement tools for restoring the organization´s operations back to normal as soon as possible, ensuring continuity in the activities of the organization, while protecting the assets of the corporate image and company reputation.
- Development of crisis manuals and their implementation, in order to prepare ahead for a quick and effective reaction to pressing issues and situations.
- Visualization of scenarios, which allows our clients to predict possibly adverse situations and determine mechanisms for managing them.
- Training company spokespersons for crisis situations, through simulation processes that allow for the development of necessary skils for managing the communication process in adverse situations.
- Documentation of sensitive topics. Documentation is a critical factor for success when facing a crisis. We offer a process of documentation that allows for the consolidation of arguments favoring the organization´s position.
- Communication for a crisis: Preparation of public policies, creation of a situation room, quick response teams and measures to contain damage.
- Development of plans to recover a favorable corporate image: Strategies for reestablishing the trust and good image of the company to its interest groups and stakeholders.